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Sync Shop Reviews

Guide to Sync Shop Reviews​

1. Open Shopify Flow​

Navigate to Shopify Flow and click "Create workflow"

Create Workflow

2. Select a Trigger​

Click "Select a trigger"

Select Trigger

3. Choose Shop Review Trigger​

Select "Shop" > "Shop Review Published"

Shop Review Published Trigger Trigger Configuration

4. Add Action​

Click "+" and then select "Action"

Add Action

5. Select Sync Option​

Choose "Trustoo.io Reviews" > "Sync Shop reviews to your store"

Select Sync Option Sync Configuration

6. Add Variables​

Click "Add a variable" to set values for parameters

Add Variables

Variables to Add​

  1. Basic Information
    • Body
    • Rating
    • Variant ID
    • Line Item ID
    • Display Name
    • Submitted At
Basic Information Variables
  1. Additional Variables
    • Product ID
Product ID Variable
  1. Order Information
    • Order ID
Order ID Variable

7. Activate Workflow​

After adding all variables, click "Turn on workflow"

Activate Workflow

Best Practices​

  • Double-check all variable mappings
  • Ensure all necessary fields are included
  • Regularly review and update the workflow
  • Monitor sync performance

Troubleshooting​

  • Verify Shopify Flow is correctly configured
  • Check that all required permissions are granted
  • Ensure Trustoo.io Reviews app is properly installed
  • Test the workflow with a sample review

Support​

If you encounter any issues during setup, contact Shopify or Trustoo.io support for assistance.