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🧠 Displaying AI Review Summary

With our AI Review Summary widget, you can give your customers a quick overview of what other buyers are saying β€” directly on your product pages or homepage. This helps boost trust and drive conversions.

✨ What is the AI Review Summary?​

AI Review Summary is an intelligent paragraph generated from positive customer reviews. It helps highlight the most praised aspects of your products or store.

There are two separate widgets available:

  • Product Page Widget – Generates a summary based on reviews of that specific product
  • Homepage Widget – Uses all reviews to generate a high-level summary of customer sentiment about your shop

πŸ“Œ What does the summary include?​

Each AI Review Summary widget contains the following elements:

  • Header
    A clear section title such as β€œWhat customers think about the store” to help shoppers quickly identify the summary

  • AI-generated summary paragraph
    A concise overview of what customers are saying β€” highlighting common sentiments, product strengths, and usage scenarios. Generated from real reviews.

  • AI source label
    A subtle label: ✨ AI-generated from customer reviews

  • Highlighted keywords with details
    A list of top recurring themes (e.g., fast delivery, good quality), each expandable to show:

    • A brief explanation from the review context
    • The percentage of reviews mentioning this keyword

πŸ› οΈ How to Enable the AI Review Summary Widget​

βœ… Product Page Summary​

  1. Go to App > Widgets > AI Summary > Product Page Summary
  2. Enable the feature and adjust settings
  3. Save changes to display the summary on product pages

βœ… Homepage Summary​

  1. Go to App > Widgets > AI Summary > Home Page Summary
  2. Enable the feature and adjust settings
  3. Save changes to display the store-level summary

πŸ”’ Notes​

  • Summaries are generated only from published reviews
  • A product must have at least 15 valid (non-empty) reviews to generate a summary
  • Store-level summaries require at least one product summary to be available
  • This feature is available on the Growth plan and above
  • After activation, it may take around 25 minutes for summaries to appear for the first time

❓ Troubleshooting​

If you encounter any problems during setup: Contact our support team via the chat icon in the lower-right corner of the app